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职场售后服务英语对话

时间:2022-01-02 07:00 面试英语 售后服务英语怎么说

  以下是小编整理的职场售后服务英语对话,快来看看吧。

  Conversation 1

  对话一

  Customer: How about the repair fee?

  顾客:修理费是如何收取呢?

  David: It's for free, because your computers are still in the period of guarantee--two years.

  大卫:我们的电脑保修期是两年,保修期内维修都是免费的。

  Customer: Great! When can your technicians come to our factory?

  顾客:那太好了!你们的技术人员什么时候能来我们工厂?

  David: They are working in another factory to provide maintenance right now. Let me call them and see whether they have solved the problem. Please wait a moment.

  大卫:眼下维修人员在另一家土厂进行维修,我打电话和他们联系一下,看他们是否已经排除了故障。请等一下。

  David: I've just contacted our technicians. They say they can go to your factory tomorrow afternoon. Can you tell me your factory's address, so they can find you easier?

  大卫:我刚刚与我们的技术人员取得了联系,他们说明天下午可以去你们工厂。您能告诉我贵厂的地址吗?那样他们可以更加容易找到你们。

  Customer: That's wonderful. I appreciate your efficiency and cooperation.

  顾客:太好了!感谢贵中心的高效与合作。

  David: To provide the customers excellent after-sales service is our motto. Please wait for our maintenance staff in your factory tomorrow afternoon. They will be there on time.

  大卫:向顾客提供优质的售后服务是我们的座右铭。您明天下午可以在工厂等我们的维修人员,他们会准时抵达的。

  Customer:Thank you again!

  顾客:再次感谢!

  Conversation 2

  对话二

  Customer: Hello, is that Pineapple Computer Company?

  顾客:你好,是Pineapple电脑公司吗?

  Janice: Yes. What can I do for you?

  贾尼斯:是的。有什么可以为您服务吗?

  Customer: Excuse me, may I speak to the person who is in charge of the service center?

  顾客:请问我可以和售后服务的负责人说话吗?

  Janice: Hold on, please. Allow me to find the person.

  贾尼斯:请稍等。让我帮您找这个人。

  Tom: Hello, this is Tom, who is the very person you would like to talk to. Anything I can do for you?

  汤姆:您好,我是您要谈话的人,我叫汤姆。您有什么事吗?

  Customer: About one year ago, our firm bought 100 sets of computers from your sales department. They worked perfectly until two weeks ago. We hadn't complained about them but recently they are not performing properly. I wonder whether you can have them repaired.

  顾客:我们公司一年前从你们销售部买了100台电脑。这些电脑一直到两周前都是运作止常的,我们没有什么异议,但是最近运行不正常了. 我想问你们能否将其修好。

  Tom: Can you tell your problem now?

  汤姆:您能说明一下您的问题吗?

  Customer: Some of them have unclear image on the screen. And others have something wrong with the mousse.

  顾客:一些机器屏薛模糊,而另一些则是鼠标不好用了。

  Tom: I got it. I'll send several technicians to your factory to solve the problem.

  汤姆:我明白了。我们会派出技术人员去贵公司解决问题。

  Customer: Thank you very much.

  顾客:谢谢。